icon Skip to content

Terms of purchase

Papertown.com owner

Papertown.com is owned and managed by Paper town AB. The company has organization number 559115-9156.

Paper town AB
VAT: 559115915601
Borgås gårdsväg 4
43439 Kungsbacka
Sweden


Prices and payment

Each item is listed with a price including VAT. In the shopping cart, you can see the total price including all fees, VAT, shipping and payment.

Payment terms are indicated in the shopping cart depending on the selected payment method.

Shipping conditions are specified in the shopping cart depending on the selected shipping method.


Right of withdrawal

Your right of withdrawal (the withdrawal period) is valid for 90 days. Your message to us must clearly state that you regret it. The cooling-off period begins on the day you received the item or a substantial part of it. If the agreement concerns a custom-made item - or an item that has been given a clear personal touch, the cooling-off period begins on the day we provide information.


You do not have the right of withdrawal if:

The service started during the cooling-off period with your consent, the price is dependent on the fluctuations of the financial market, for example a share, the goods due to their nature cannot be returned, the seal has been broken on sound or image recordings or computer programs. Sealing also refers to technical sealing.


When you have exercised your right of withdrawal:

You are obliged to keep the item in the same good condition as when you received it. You may not use it, but of course carefully examine it. If the product is damaged or lost due to your carelessness, you lose the right of cancellation.


Warranties and service

We guarantee that your products will maintain the highest quality. Should something happen to the package during shipping and the item arrives damaged, this must be reported to us via email and also returned without picking up the package.


Privacy Policy

When you place your order with us, you provide your personal data. In connection with your registration and order, you agree that we store and use your data in our business to fulfill the agreement with you. According to the Personal Data Act, you have the right to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or removed. In that case, contact us by e-mail.

Cookies

This online store uses cookies according to the Electronic Communications Act, July 25, 2003. A cookie is a small text file stored on your computer that contains information to help the online store identify and track users. Cookies exist as session cookies and as cookies that are permanently stored on your computer. During your first visit to the online store, your browser is assigned a session cookie that is unique and is used to not confuse you as a user with other users. To be able to use the online store, you should allow cookies in your browser. This type of cookie is used solely to give you as a visitor a better experience and support and does not store any personal information about you. Cookies can be deleted. In this online store, cookies are used, for example, to keep track of your shopping cart, your settings and which pages you have visited in order to provide you with a better customer experience and support.

Deliveries

What is your delivery time?

3-7 days: 
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Germany, Estonia, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom

2-4 days:
Norway

1-3 days:
Sweden
Finland
Denmark

4-12 days:
Rest of the world


Our delivery time is different depending on where you live. During promotions and holidays, the delivery time may be slightly longer. Above you can see our ordinary delivery times.


What are the shipping costs?

€14,90 
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Germany, Estonia, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom

€19,90
Norway

€4,90 (Free shipping over €39,99)
Sweden
Finland
Denmark

€29,90
Rest of the world

The delivery time is specified in the shopping cart under the respective shipping method. If an item has a different delivery time, it is indicated next to the respective item.

Standard delivery time may be extended during periods of high pressure, always ask to be sure as we cannot always guarantee standard delivery times.

Unclaimed packages: Unclaimed goods are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fee and handling fee, currently SEK 250.


Returns

Returns are at your own expense, except if the item is defective or if we have packed it incorrectly. Returns must be sent as a letter or package, not cash on delivery.

When you have exercised your right of withdrawal, you must send or return the goods to us.


Repayment obligation

If you have exercised your right of cancellation, we shall refund what you have paid for the product as soon as possible or at the latest within 30 days from the day we received the product and the notification that you have changed your mind. You must pay the return costs yourself when you send the item back. We always pay the return cost for sending back so-called replacement goods.